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Dr. Ed's Blog
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When AI Customer Service Goes Horribly Wrong, Humans to the Rescue
Many of us live in a fast-paced, hyper-caffeinated digitally driven culture of intermittent constant interruptions, unreasonable demands.
Dr. Ed
Jun 5, 20234 min read


Mirror, Mirror, on the Wall, Who’s the Greatest Athlete of All?
Once upon a time the term GOAT was a term of derision to describe someone who underperformed under pressure. The player who fumbles the...
Dr. Ed
Apr 23, 20235 min read


The Group that Defied the Odds
Almost 100 years ago, Harvard University enrolled several hundred individuals in a long-term study of why some people live longer than...
Dr. Ed
Apr 4, 20235 min read


Hey, Lady, You Want This Piano Moved?
Having lived a somewhat nomadic existence in childhood because of family commitments, I understood the chaos and the emotional energy and...
Dr. Ed
Mar 28, 20233 min read
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